At Busch Store, we stand behind our attitude-packed apparel – but we get it. Sometimes even the most rebellious threads don’t quite fit your revolution. That’s why we offer a no-nonsense return policy for our global rebels (except those in Asia and a few remote outposts we don’t ship to).

THE REBEL’S RETURN POLICY

You’ve got 15 days from delivery date to initiate a return or exchange. All items must be:

  • Unworn and unwashed (we can tell if you’ve been road-testing that leather jacket)
  • In original packaging with tags attached (keep that anti-establishment look pristine)
  • Accompanied by your original order number (how else will we know you’re one of us?)

NON-RETURNABLE ITEMS

Because even rebels have standards, these items are final sale:

  • Accessories marked as “final sale” (some rebellions can’t be undone)
  • Items purchased during clearance events (those prices were already revolutionary)
  • Custom or personalized apparel (made just for your unique brand of anarchy)

HOW TO RETURN YOUR ITEMS (STEP-BY-STEP REBELLION)

  1. Email our support rebels at [email protected] with your return/exchange request within 15 days of delivery
  2. Include your order number and whether you want a refund or exchange
  3. Wait for our return authorization – we’ll email you within 2 business days with instructions
  4. Package your items securely – use the original packaging if possible
  5. Ship to our hideout at:
    Busch Store Returns
    1377 Driftwood Road
    San Jose, US 95136
  6. Keep your tracking number – like any good rebel, you’ll want proof of your mission

RETURN SHIPPING COSTS

Original shipping fees are non-refundable. Return shipping is the responsibility of the customer – consider it the price of revolution. For exchanges, we’ll cover the shipping cost to send your new items (because even rebels believe in second chances).

REFUNDS: GETTING YOUR BOOTY BACK

Once we receive and inspect your returned items (allow 3-5 business days after delivery):

  • Refund processing: 3-5 business days
  • Payment method refunds: Credit cards (Visa, MasterCard, JCB) – 5-10 business days to appear on your statement
  • PayPal refunds: 3-5 business days

Refunds will be issued to your original payment method – no shady offshore accounts here.

EXCHANGES: UPGRADING YOUR REBELLION

Want a different size or style? Follow the return process above and specify you want an exchange. We’ll ship your new items once we receive the return. Exchanges are subject to availability – some revolutions sell out fast.

RETURN REQUEST TEMPLATE (COPY, PASTE, REBEL)

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Busch Store Rebels, I need to return/exchange (circle one) items from my order #[Your Order Number]. Items to return/exchange: 1. [Item Name] – [Size/Color] – [Reason] 2. [Item Name] – [Size/Color] – [Reason] I understand I’m responsible for return shipping costs unless the item is defective or incorrect. My preferred resolution is: [ ] Refund to original payment method [ ] Exchange for [Item Name] – [Size/Color] (subject to availability) [ ] Store credit Let me know next steps to complete my rebellious return. Signed, [Your Name] [Your Email Address]

QUESTIONS? CONTACT OUR REBEL SUPPORT

Email us at [email protected] – we typically respond within 24 hours (except during major revolutions).

Remember rebels: Life’s too short for ill-fitting apparel. Return what doesn’t work and get back to changing the world in style.